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How to grow a brand: Retain or acquire customers?
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Year:
2013
Type:
article
Source:
Journal of Business Research
DOI:
10.1016/j.jbusres.2013.08.005
Authors:
Erica Riebe,
Malcolm Wright,
Philip Stern,
Byron Sharp
Institutions:
University of South Australia,
Massey University,
University of Exeter
Language:
English
Topic:
Customer churn and segmentation
Subfield:
Marketing
Field:
Business, Management and Accounting
Domain:
Social Sciences
Open Access status:
closed
OpenAlex ID:
W2017360210
FWCI:
6.934
Cites:
30
Cited by:
47
Related to:
10