Work

From business process management to customer process management

Year: 2015

Type: article

Source: Business Process Management Journal

DOI: 10.1108/bpmj-02-2014-0010

Authors: Peter Trkman, Willem Mertens, Stijn Viaene, Paul Gemmel

Institutions: University of Ljubljana, Queensland University of Technology, Vlerick Business School, KU Leuven, Ghent University

Language: English

Topic: Business Process Modeling and Analysis

Subfield: Management Information Systems

Field: Business, Management and Accounting

Domain: Social Sciences

Open Access status: closed

OpenAlex ID: W2017767112

FWCI: 17.5

Cites: 60

Cited by: 94

Related to: 10