Work

Retailer behavior as determinant of service quality in Indian retailing

Year: 2010

Type: article

Study design: Observational Study

Source: Journal of Retail & Leisure Property

DOI: 10.1057/rlp.2010.14

Authors: Arpita Khare, Ceeba Parveen, Reena Rai

Institution: University of Lucknow

Language: English

Topic: Customer Service Quality and Loyalty

Subfield: Organizational Behavior and Human Resource Management

Field: Business, Management and Accounting

Domain: Social Sciences

Open Access status: bronze

OpenAlex ID: W2017861130

FWCI: 1.89

Cites: 73

Cited by: 27

Related to: 10