Work

Loyalty Myths: Hyped Strategies That Will Put You Out of Business -- and Proven Tactics That Really Work

Year: 2005

Type: article

Author: Timothy L. Keiningham

Language: English

Topic: Customer Service Quality and Loyalty

Subfield: Organizational Behavior and Human Resource Management

Field: Business, Management and Accounting

Domain: Social Sciences

Open Access status: closed

OpenAlex ID: W201795983

FWCI: 4.668

Cites:

Cited by: 37

Related to: 10