Work

Using a multiple‐attribute approach for measuring customer satisfaction with retail banking services in Kuwait

Year: 2009

Type: article

Study design: Observational Study

Source: International Journal of Bank Marketing

DOI: 10.1108/02652320910968368

Authors: Abdulkarim S. Al‐Eisa, Abdulla M. Alhemoud

Institutions: Arab Open University, American University of Sharjah

Language: English

Topic: Customer Service Quality and Loyalty

Subfield: Organizational Behavior and Human Resource Management

Field: Business, Management and Accounting

Domain: Social Sciences

Open Access status: closed

OpenAlex ID: W2018072025

FWCI: 3.544

Cites: 62

Cited by: 85

Related to: 10