Work

Effects of Perceived Sacrifice, Quality, Value, and Satisfaction on Behavioral Intentions in the Service Environment

Year: 2010

Type: article

Source: Services Marketing Quarterly

DOI: 10.1080/15332969.2010.510730

Author: Paurav Shukla

Institution: University of Brighton

Language: English

Topic: Customer Service Quality and Loyalty

Subfield: Organizational Behavior and Human Resource Management

Field: Business, Management and Accounting

Domain: Social Sciences

Open Access status: closed

OpenAlex ID: W2018579367

FWCI: 3.772

Cites: 71

Cited by: 58

Related to: 10