Work

Improving Customer Service in a Large Department Store Through the Use of Training and Feedback

Year: 1980
Type: article
Authors: Mark G. Brown, Richard W Malott, Michael J Dillon, Erica J Keeps
Language: English
Field: Psychology
Open Access status: closed
OpenAlex ID: W2019199719
FWCI: 1.336
Cites: 3
Cited by: 34
Related to: 10