Work

The Role of Faculty Members' Cross-Cultural Competencies in Their Perceived Teaching Quality: Evidence from Culturally-Diverse Classes in Four European Countries

Year: 2012
Type: article
Study design: Observational Study
Abstract: In the field of higher education, it has often been claimed that in culturally-diverse classes high levels of cross-cultural competence will result in better teaching performance among faculty. Unfortunately, to date this relationship has not been tested empirically. In this study, we examine the nature of this relationship using course-related survey data from faculty members (N = 46) teaching management-related courses to master’s students (N = 1,219) in four EU countries (Belgium, France, Germany, and The Netherlands). Results demonstrate that cross-cultural competence (in particular showing a high degree of cultural empathy and being open-minded) is an important asset for faculty members whenever the educational program relies on (frequent) interactions between faculty members and students.
Language: English
Subfield: Communication
Open Access status: bronze
OpenAlex ID: W2019737289
FWCI: 9.295
Cites: 76
Cited by: 38
Related to: 10