Work

From relationships to experiences in retail financial services

Year: 2004

Type: article

Source: International Journal of Bank Marketing

DOI: 10.1108/02652320410567935

Authors: Deirdre O'Loughlin, Isabelle Szmigin, Peter Turnbull

Institutions: University of Limerick, University of Birmingham

Language: English

Topic: Customer Service Quality and Loyalty

Subfield: Organizational Behavior and Human Resource Management

Field: Business, Management and Accounting

Domain: Social Sciences

Open Access status: closed

OpenAlex ID: W2019962689

FWCI: 5.777

Cites: 67

Cited by: 129

Related to: 10