Work

Relationships Among Perceived Justice, Customers' Satisfaction, and Behavioral Intentions: the Moderating Role of Gender

Year: 2001

Type: article

Study design: Observational Study

Source: Psychological Reports

DOI: 10.2466/pr0.2001.88.3.805

Authors: Vicente Martínez-Tur, José Ramos, José M. Peiró, Esther García-Buades

Institutions: Universitat de València, Universitat de les Illes Balears

Language: English

Topic: Customer Service Quality and Loyalty

Subfield: Organizational Behavior and Human Resource Management

Field: Business, Management and Accounting

Domain: Social Sciences

SDGs: Peace, justice, and strong institutions, Gender equality, Reduced inequalities

Open Access status: closed

OpenAlex ID: W2019972443

FWCI: 0.77

Cites: 24

Cited by: 24

Related to: 10