Work

Predictors of equity in relationships between financial services providers and retail customers

Year: 1998

Type: article

Source: International Journal of Bank Marketing

DOI: 10.1108/02652329810197762

Authors: James G. Barnes, Darrin M. Howlett

Institution: Memorial University of Newfoundland

Language: English

Topic: Customer Service Quality and Loyalty

Subfield: Organizational Behavior and Human Resource Management

Field: Business, Management and Accounting

Domain: Social Sciences

Open Access status: closed

OpenAlex ID: W2020247355

FWCI: 5.933

Cites: 49

Cited by: 135

Related to: 10