Work

The Conceptual Domain of Service Quality for Inpatient Nursing Services

Year: 2000

Type: article

Source: Journal of Business Research

DOI: 10.1016/s0148-2963(98)00092-7

Author: Melissa M. Koerner

Language: English

Topic: Customer Service Quality and Loyalty

Subfield: Organizational Behavior and Human Resource Management

Field: Business, Management and Accounting

Domain: Social Sciences

SDG: Good health and well-being

Open Access status: closed

OpenAlex ID: W2021770537

FWCI: 1.474

Cites: 102

Cited by: 42

Related to: 10