Work

Is user satisfaction a valid measure of system effectiveness?

Year: 1994

Type: article

Source: Information & Management

DOI: 10.1016/0378-7206(94)90036-1

Author: Amy W. Gatian

Institution: University of Tennessee at Knoxville

Language: English

Topic: Technology Adoption and User Behaviour

Subfield: Information Systems and Management

Field: Decision Sciences

Domain: Social Sciences

Open Access status: closed

OpenAlex ID: W2023387455

FWCI: 5.763

Cites: 73

Cited by: 288

Related to: 9