Work

Towards an integrated framework of key account management

Year: 2008

Type: article

Source: Journal of Business and Industrial Marketing

DOI: 10.1108/08858620810881593

Author: Dirk Zupancic

Institution: University of St.Gallen

Language: English

Topic: Customer Service Quality and Loyalty

Subfield: Organizational Behavior and Human Resource Management

Field: Business, Management and Accounting

Domain: Social Sciences

Open Access status: closed

OpenAlex ID: W2025961997

FWCI: 13.69

Cites: 51

Cited by: 92

Related to: 10