Work

An exploratory study of marketing, physical and people related performance criteria in hotels

Year: 2012

Type: article

Source: International Journal of Contemporary Hospitality Management

DOI: 10.1108/09596111211197791

Author: Ramakrishnan Ramanathan

Institution: University of Nottingham

Language: English

Topic: Customer Service Quality and Loyalty

Subfield: Organizational Behavior and Human Resource Management

Field: Business, Management and Accounting

Domain: Social Sciences

Open Access status: closed

OpenAlex ID: W2028956830

FWCI: 13

Cites: 56

Cited by: 54

Related to: 10