Work

Managing customer share in key supplier relationships

Year: 2010

Type: article

Study design: Observational Study

Source: Industrial Marketing Management

DOI: 10.1016/j.indmarman.2010.03.003

Authors: Andreas Eggert, Wolfgang Ulaga

Institutions: Paderborn University, HEC Paris

Language: English

Topic: Customer Service Quality and Loyalty

Subfield: Organizational Behavior and Human Resource Management

Field: Business, Management and Accounting

Domain: Social Sciences

Open Access status: closed

OpenAlex ID: W2030332003

FWCI: 5.669

Cites: 101

Cited by: 56

Related to: 10