Work

A Study of Key Success Factors of Service Enterprises in China

Year: 2014

Type: article

Study design: Observational Study

Source: Journal of Business Ethics

DOI: 10.1007/s10551-014-2074-2

Authors: Min Zhang, Biying Jin, G. Alan Wang, Thong Ngee Goh, Zhen He

Institutions: Tianjin University, Virginia Tech, National University of Singapore

Language: English

Topic: Customer Service Quality and Loyalty

Subfield: Organizational Behavior and Human Resource Management

Field: Business, Management and Accounting

Domain: Social Sciences

Open Access status: closed

Funder: Government of Jiangxi Province

OpenAlex ID: W2031005692

FWCI: 10.26

Cites: 112

Cited by: 52

Related to: 10