Work

Expanding paradigms in providing internal service

Year: 2002

Type: article

Source: Managing Service Quality

DOI: 10.1108/09604520210421392

Author: Debra F. Cannon

Institution: Georgia State University

Language: English

Topic: Customer Service Quality and Loyalty

Subfield: Organizational Behavior and Human Resource Management

Field: Business, Management and Accounting

Domain: Social Sciences

Open Access status: closed

OpenAlex ID: W2031180942

FWCI: 0.736

Cites: 32

Cited by: 21

Related to: 10