Work

Quality Measurement in Professional Services Firms

Year: 1991

Type: article

Source: Journal of Professional Services Marketing

DOI: 10.1300/j090v07n02_04

Author: David Bojanic

Institution: University of North Carolina Wilmington

Language: English

Topic: Customer Service Quality and Loyalty

Subfield: Organizational Behavior and Human Resource Management

Field: Business, Management and Accounting

Domain: Social Sciences

Open Access status: closed

OpenAlex ID: W2031219637

FWCI: 2.225

Cites: 3

Cited by: 79

Related to: 10