Work

A Study of Tourists' Satisfaction and Post-Experience Behavioral Intentions in Relation to Airport Restaurant Services in the Hong Kong SAR

Year: 2002

Type: article

Study design: Observational Study

Source: Journal of Travel & Tourism Marketing

DOI: 10.1300/j073v12n02_07

Authors: Vincent C. S. Heung, M. Y. Wong, Hailin Qu

Institutions: Hong Kong Polytechnic University, University of Hong Kong, Oklahoma State University

Language: English

Topic: Customer Service Quality and Loyalty

Subfield: Organizational Behavior and Human Resource Management

Field: Business, Management and Accounting

Domain: Social Sciences

Open Access status: closed

OpenAlex ID: W2031921869

FWCI: 2.208

Cites: 36

Cited by: 42

Related to: 10