Work

New Tools for Achieving Service Quality

Year: 1984

Type: article

Source: Cornell Hotel and Restaurant Administration Quarterly

DOI: 10.1177/001088048402500317

Author: D. Daryl Wyckoff

Institution: Harvard University

Language: English

Topic: Customer Service Quality and Loyalty

Subfield: Organizational Behavior and Human Resource Management

Field: Business, Management and Accounting

Domain: Social Sciences

Open Access status: closed

OpenAlex ID: W2032291979

FWCI: 1.718

Cites:

Cited by: 127

Related to: 10