Work

User Acceptance of Customer Self-Service Portals

Year: 2013

Type: article

Study design: Observational Study

Source: Journal of Economics Business and Management

DOI: 10.7763/joebm.2013.v1.33

Authors: L. Hartmann, F. Kerssenfischer, T. Fritsch, T. Nguyen

Language: English

Topic: Technology Adoption and User Behaviour

Subfield: Information Systems and Management

Field: Decision Sciences

Domain: Social Sciences

Open Access status: closed

OpenAlex ID: W2032398993

FWCI: 0.879

Cites: 14

Cited by: 6

Related to: 10