Work

Empirical investigation of the hard and soft criteria of TQM in ISO 9001 certified small and medium‐sized enterprises

Year: 2006

Type: article

Source: International Journal of Quality & Reliability Management

DOI: 10.1108/02656710610688167

Authors: Winston G. Lewis, Kit Fai Pun, Terrence R.M. Lalla

Institutions: University of the West Indies, University of the West Indies

Language: English

Topic: Quality and Management Systems

Subfield: Strategy and Management

Field: Business, Management and Accounting

Domain: Social Sciences

Open Access status: closed

OpenAlex ID: W2033323737

FWCI: 5.523

Cites: 52

Cited by: 117

Related to: 10