What factors influence customer‐oriented prosocial behavior of customer‐contact employees?
Year: 2006
Type: article
Study design: Observational Study
Source: Journal of Services Marketing
Authors: Yong‐Ki Lee, Jung‐Heon Nam, Dae‐Hwan Park, Kyung Ah Lee
Institutions: Sejong University, Youngsan University, Samsung (South Korea)
Language: English
Domain: Social Sciences
Open Access status: closed
OpenAlex ID: W2033692402