Work

Actors, resources, activities and commitments

Year: 2009

Type: article

Source: Industrial Marketing Management

DOI: 10.1016/j.indmarman.2008.12.020

Authors: Peter Lenney, Geoff Easton

Institution: Lancaster University

Language: English

Topic: Customer Service Quality and Loyalty

Subfield: Organizational Behavior and Human Resource Management

Field: Business, Management and Accounting

Domain: Social Sciences

Open Access status: bronze

OpenAlex ID: W2034036408

FWCI: 5.89

Cites: 51

Cited by: 67

Related to: 10