Work

Relationship Drivers of Customer Commitment

Year: 2007

Type: article

Study design: Observational Study

Source: The Journal of Marketing Theory and Practice

DOI: 10.2753/mtp1069-6679150403

Author: Russell Lacey

Institution: LSU New Orleans

Language: English

Topic: Customer Service Quality and Loyalty

Subfield: Organizational Behavior and Human Resource Management

Field: Business, Management and Accounting

Domain: Social Sciences

Open Access status: closed

OpenAlex ID: W2034091550

FWCI: 13

Cites: 64

Cited by: 151

Related to: 10