Work

Profiling customer perceived service quality expectations in made‐to‐order housing construction in Australia

Year: 2012

Type: article

Source: Engineering Construction & Architectural Management

DOI: 10.1108/09699981211277522

Author: Perry John Forsythe

Institution: University of Technology Sydney

Language: English

Topic: Customer Service Quality and Loyalty

Subfield: Organizational Behavior and Human Resource Management

Field: Business, Management and Accounting

Domain: Social Sciences

Open Access status: closed

OpenAlex ID: W2042220409

FWCI: 3.887

Cites: 40

Cited by: 23

Related to: 10