Work

Perceived service quality in fast‐food restaurants: empirical evidence from China

Year: 2010

Type: article

Study design: Observational Study

Source: International Journal of Quality & Reliability Management

DOI: 10.1108/02656711011035129

Authors: Hong Qin, Victor R. Prybutok, Qilan Zhao

Institutions: The University of Texas System, University of North Texas, Beijing Jiaotong University

Language: English

Topic: Customer Service Quality and Loyalty

Subfield: Organizational Behavior and Human Resource Management

Field: Business, Management and Accounting

Domain: Social Sciences

Open Access status: closed

OpenAlex ID: W2043598536

FWCI: 11.28

Cites: 44

Cited by: 139

Related to: 10