Work

Buyer satisfaction with relational exchange across the relationship lifecycle

Year: 2007

Type: article

Study design: Observational Study

Source: European Journal of Marketing

DOI: 10.1108/03090560710752456

Authors: Civilai Terawatanavong, Gregory J. Whitwell, Robert E. Widing

Institutions: Monash University, The University of Melbourne

Language: English

Topic: Customer Service Quality and Loyalty

Subfield: Organizational Behavior and Human Resource Management

Field: Business, Management and Accounting

Domain: Social Sciences

Open Access status: closed

OpenAlex ID: W2045190017

FWCI: 8.436

Cites: 73

Cited by: 77

Related to: 10