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Developing customer oriented service: a case study
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Year:
2004
Type:
article
Source:
Managing Service Quality
DOI:
10.1108/09604520410558029
Author:
Zillur Rahman
Institution:
Indian Institute of Technology Roorkee
Language:
English
Topic:
Customer Service Quality and Loyalty
Subfield:
Organizational Behavior and Human Resource Management
Field:
Business, Management and Accounting
Domain:
Social Sciences
Open Access status:
closed
OpenAlex ID:
W2048640503
FWCI:
2.886
Cites:
67
Cited by:
48
Related to:
10