Work

Cognitive–affective model of consumer satisfaction. An exploratory study within the framework of a sporting event

Year: 2006

Type: article

Study design: Observational Study

Source: Journal of Business Research

DOI: 10.1016/j.jbusres.2006.10.008

Authors: Laura Martínez Caro, José Antonio Martínez García

Institution: Universidad Politécnica de Cartagena

Language: English

Topic: Customer Service Quality and Loyalty

Subfield: Organizational Behavior and Human Resource Management

Field: Business, Management and Accounting

Domain: Social Sciences

Open Access status: closed

OpenAlex ID: W2048722525

FWCI: 5.086

Cites: 50

Cited by: 190

Related to: 10