Work

A Test of Basic Assumptions of Affective Events Theory (AET) in Call Centre Work 1

Year: 2006

Type: article

Study design: Observational Study

Source: British Journal of Management

DOI: 10.1111/j.1467-8551.2006.00489.x

Authors: Jürgen Wegge, Rolf van Dick, Gary K. Fisher, Michael A. West, Jeremy F. Dawson

Institutions: Ludwig-Maximilians-Universität München, Aston University

Language: English

Topic: Job Satisfaction and Organizational Behavior

Subfield: Organizational Behavior and Human Resource Management

Field: Business, Management and Accounting

Domain: Social Sciences

SDG: Decent work and economic growth

Open Access status: closed

OpenAlex ID: W2048785361

FWCI: 17.01

Cites: 64

Cited by: 312

Related to: 10