Work

Perceived Reasonableness and Morals in Service Encounters

Year: 2013

Type: article

Study design: Observational Study

Source: Journal of Business Ethics

DOI: 10.1007/s10551-013-1918-5

Authors: Nobuyuki Fukawa, Sunil Erevelles

Institutions: Missouri University of Science and Technology, University of North Carolina at Charlotte

Language: English

Topic: Customer Service Quality and Loyalty

Subfield: Organizational Behavior and Human Resource Management

Field: Business, Management and Accounting

Domain: Social Sciences

Open Access status: closed

OpenAlex ID: W2050102313

FWCI:

Cites: 85

Cited by: 16

Related to: 10