Work

Internet Banking–An Empirical Investigation of a Trust and Loyalty Model for New Zealand Banks

Year: 2005

Type: article

Study design: Observational Study

Source: Journal of Internet Commerce

DOI: 10.1300/j179v04n04_07

Authors: G. S. Shergill, Bing Li

Institution: Massey University

Language: English

Topic: Customer Service Quality and Loyalty

Subfield: Organizational Behavior and Human Resource Management

Field: Business, Management and Accounting

Domain: Social Sciences

Open Access status: closed

OpenAlex ID: W2051225319

FWCI: 0.664

Cites: 49

Cited by: 47

Related to: 10