Work

Relationship marketing practice in relation to different bank ownerships: a study of banks in Hong Kong

Year: 2003

Type: article

Source: International Journal of Bank Marketing

DOI: 10.1108/02652320310469511

Authors: David C. Gilbert, Karen C. Choi

Institution: University of Surrey

Language: English

Topic: Customer Service Quality and Loyalty

Subfield: Organizational Behavior and Human Resource Management

Field: Business, Management and Accounting

Domain: Social Sciences

Open Access status: closed

OpenAlex ID: W2051669947

FWCI: 2.146

Cites: 35

Cited by: 52

Related to: 10