Work

Explaining buyers' responses to sellers' violation of trust

Year: 2007

Type: article

Source: European Journal of Marketing

DOI: 10.1108/03090560710773336

Authors: Sijun Wang, Lenard C. Huff

Institutions: California State Polytechnic University, Brigham Young University–Hawaii

Language: English

Topic: Customer Service Quality and Loyalty

Subfield: Organizational Behavior and Human Resource Management

Field: Business, Management and Accounting

Domain: Social Sciences

SDG: Peace, justice, and strong institutions

Open Access status: closed

OpenAlex ID: W2051734348

FWCI: 5.191

Cites: 63

Cited by: 114

Related to: 10