Work

The context of trust repair efforts: Exploring the role of relationship dependence and outcome severity

Year: 2011

Type: article

Source: Journal of Trust Research

DOI: 10.1080/21515581.2011.603507

Author: Edward C. Tomlinson

Institution: John Carroll University

Language: English

Topic: Customer Service Quality and Loyalty

Subfield: Organizational Behavior and Human Resource Management

Field: Business, Management and Accounting

Domain: Social Sciences

Open Access status: closed

OpenAlex ID: W2051787752

FWCI: 2.943

Cites: 91

Cited by: 21

Related to: 10