Work

Customer satisfaction and the strategic role of university libraries

Year: 2010

Type: article

Source: International Journal of Consumer Studies

DOI: 10.1111/j.1470-6431.2009.00834.x

Authors: Ulla Hakala, Ulla Nygrén

Institution: University of Turku

Language: English

Topic: Library Science and Information Literacy

Subfield: Library and Information Sciences

Field: Social Sciences

Domain: Social Sciences

Open Access status: closed

OpenAlex ID: W2051815425

FWCI: 14.92

Cites: 14

Cited by: 25

Related to: 10