Work

Relationship between measures of service quality and satisfaction of spectators in professional sports

Year: 2001

Type: article

Study design: Observational Study

Source: Managing Service Quality

DOI: 10.1108/09604520110410638

Authors: Nicholas Theodorakis, Chris Kambitsis, Athanasios Laios

Institutions: Democritus University of Thrace, University of Thessaly

Language: English

Topic: Customer Service Quality and Loyalty

Subfield: Organizational Behavior and Human Resource Management

Field: Business, Management and Accounting

Domain: Social Sciences

Open Access status: closed

OpenAlex ID: W2052232010

FWCI: 2.31

Cites: 41

Cited by: 202

Related to: 10