Work

Relationship Marketing and Collaborative Networks in Service Organizations

Year: 1994

Type: article

Source: International Journal of Service Industry Management

DOI: 10.1108/09564239410074376

Authors: David W. Cravens, Nigel F. Piercy

Institutions: Texas Christian University, Cardiff University, University of Wales

Language: English

Topic: Customer Service Quality and Loyalty

Subfield: Organizational Behavior and Human Resource Management

Field: Business, Management and Accounting

Domain: Social Sciences

SDG: Industry, innovation and infrastructure

Open Access status: closed

OpenAlex ID: W2052433290

FWCI: 0.682

Cites: 22

Cited by: 129

Related to: 10