Work

Quality Assurance Certification for Hospitality Marketing, Sales and Customer Services

Year: 1994

Type: article

Source: Service Industries Journal

DOI: 10.1080/02642069400000052

Author: Roger J. Callan

Institution: Manchester Metropolitan University

Language: English

Topic: Customer Service Quality and Loyalty

Subfield: Organizational Behavior and Human Resource Management

Field: Business, Management and Accounting

Domain: Social Sciences

Open Access status: closed

OpenAlex ID: W2053905565

FWCI: 2.727

Cites: 6

Cited by: 26

Related to: 10