Work

Retaining telephone banking customers at Frontier Bank

Year: 2002

Type: article

Source: International Journal of Bank Marketing

DOI: 10.1108/02652320210415944

Authors: Rizal Ahmad, Francis Buttle

Institutions: University of Kent, Macquarie University

Language: English

Topic: Customer Service Quality and Loyalty

Subfield: Organizational Behavior and Human Resource Management

Field: Business, Management and Accounting

Domain: Social Sciences

Open Access status: closed

OpenAlex ID: W2054099129

FWCI: 3.681

Cites: 19

Cited by: 38

Related to: 10