Year: 2015
Type: article
Abstract: Organizations increasingly find themselves responding to unprecedented natural disasters that are experienced as complex, unpredictable, and harmful. We examine how organizations make sense and learn from these novel experiences by examining three Australian bushfires. We show how sensemaking and learning occurred during the public inquiries that followed these events, as well as how learning continued afterward with the help of “learning cues.” We propose a model that links public inquiry activities to changes in organizational practices. Given the interesting times in which we live, this model has important implications for future research on how new organizational practices can be enacted after public inquiries have concluded their work.
Source: Management Learning
Authors: Graham Dwyer, Cynthia Hardy
Institution: The University of Melbourne
Language: English
Domain: Social Sciences
Open Access status: green
OpenAlex ID: W2054612949