Work

How to lengthen, deepen and broaden customer–firm relationships with online financial services?

Year: 2009

Type: article

Study design: Observational Study

Source: Journal of Financial Services Marketing

DOI: 10.1057/fsm.2009.20

Authors: Chiung-Ju Liang, Hui-Ju Chen

Language: English

Topic: Customer Service Quality and Loyalty

Subfield: Organizational Behavior and Human Resource Management

Field: Business, Management and Accounting

Domain: Social Sciences

Open Access status: closed

OpenAlex ID: W2054723133

FWCI: 3.546

Cites: 73

Cited by: 60

Related to: 10