Work

A meta-analytic review of the effects of organizational control in marketing exchange relationships

Year: 2014

Type: article

Study designs: Systematic Review, Meta-Analysis

Source: Journal of the Academy of Marketing Science

DOI: 10.1007/s11747-014-0386-5

Authors: Jody L. Crosno, James R. Brown

Institution: West Virginia University

Language: English

Topic: Customer Service Quality and Loyalty

Subfield: Organizational Behavior and Human Resource Management

Field: Business, Management and Accounting

Domain: Social Sciences

Open Access status: closed

OpenAlex ID: W2056984236

FWCI: 12.46

Cites: 100

Cited by: 80

Related to: 10