Work

External information search for banking services

Year: 1999

Type: article

Study design: Observational Study

Source: International Journal of Bank Marketing

DOI: 10.1108/02652329910305670

Authors: Joo‐Gim Heaney, Ronald E. Goldsmith

Institutions: Franklin & Marshall College, Florida State University

Language: English

Topic: Customer Service Quality and Loyalty

Subfield: Organizational Behavior and Human Resource Management

Field: Business, Management and Accounting

Domain: Social Sciences

Open Access status: closed

OpenAlex ID: W2058639463

FWCI: 0.802

Cites: 68

Cited by: 49

Related to: 10