Work

A cross-cultural comparison of perceived fairness and satisfaction in the context of hotel room pricing

Year: 2005

Type: article

Study design: Observational Study

Source: International Journal of Hospitality Management

DOI: 10.1016/j.ijhm.2004.12.003

Authors: Anna S. Mattila, Sunmee Choi

Institution: Pennsylvania State University

Language: English

Topic: Customer Service Quality and Loyalty

Subfield: Organizational Behavior and Human Resource Management

Field: Business, Management and Accounting

Domain: Social Sciences

SDG: Reduced inequalities

Open Access status: closed

OpenAlex ID: W2058869843

FWCI: 4.002

Cites: 25

Cited by: 70

Related to: 10