A customer-oriented organisational diagnostic model based on data mining of customer-complaint databases
Year: 2011
Type: article
Source: Expert Systems with Applications
Authors: Chi-Kuang Chen, An-Jin Shie, Chang-Hsi Yu
Institutions: Yuan Ze University, Yu Da University
Language: English
Domain: Social Sciences
Open Access status: closed
Funder: National Science Council
OpenAlex ID: W2060295705