Work

Integrative research into the financial services industry in Taiwan: Relationship bonding tactics, relationship quality and behavioural loyalty

Year: 2005

Type: article

Source: Journal of Financial Services Marketing

DOI: 10.1057/palgrave.fsm.4770174

Authors: Chiung-Ju Liang, Wen-Hung Wang

Institution: National Taiwan University of Science and Technology

Language: English

Topic: Customer Service Quality and Loyalty

Subfield: Organizational Behavior and Human Resource Management

Field: Business, Management and Accounting

Domain: Social Sciences

Open Access status: closed

OpenAlex ID: W2061037352

FWCI: 5.335

Cites: 41

Cited by: 67

Related to: 10