Work

Relationship marketing and customer loyalty

Year: 2007

Type: article

Study design: Observational Study

Source: Marketing Intelligence & Planning

DOI: 10.1108/02634500710722425

Author: Nelson Oly Ndubisi

Institution: Monash University Malaysia

Language: English

Topic: Customer Service Quality and Loyalty

Subfield: Organizational Behavior and Human Resource Management

Field: Business, Management and Accounting

Domain: Social Sciences

Open Access status: closed

OpenAlex ID: W2061569435

FWCI: 19.5

Cites: 33

Cited by: 601

Related to: 10